FAQS

General Information on Pressons Nails

1. Can I wear the press-ons more than once?

Yes, definitely! They are re-wearable as many times as long as they are well taken care of. You simply need to replace the sticker tabs.

2. Can I CUSTOMISE a design?

Yes! Feel free to send your designs! All sets, length and shape can be customized based on your preference.

3. Can I wear them in the shower?

Yes! With proper application, getting in contact with water should not affect the duration of wear. However, do avoid contact with water for the next 2hrs after application.

4. Why choose Press-ons?

They are suitable for ladies who do nails for occasions, can’t get their nails done due to job nature. Or simply because u love changing your designs frequently. Also a great alternative if u are taking a break from your next appt.

5. Are Press-ons uncomfortable?

They are not! If press-ons is applied properly, they are suppose to feel comfortable.

6. How long does Press-Ons nails last?

With proper prep and care, a nail set should last 1 to 2 weeks. Do check out our guides for tips to longer wear.

Do note that press-ons nails are not meant for permanent wear. The duration each set last varies on individual.

7. I have received the wrong design/ size/ missing order.

Kindly drop us an Instagram DM or email us at: thenailidentity@gmail.com with your order number and pictures of your order. We will get back to you shortly.

8. Is it normal for my press-ons to drop within the first hour/first day?

Definitely not!

If your press-ons are dropping easily with light wear despite following our guide, it could be due to a few factors. Drop us an email or DM and we be happy to help!

Ordering Policy

  • Designs listed are on Pre-Order basis, unless stated ‘Ready-stocks’.

  • Press-ons designs or colours may not be 100% identical to the inspo images/designs requested, as each press-ons are fully customised and unique.

  • We will not be liable for any wrong sizing of press-on nails that was chosen by customer before confirmation of order.

  • Additional charges may apply for amendments after payment confirmation.

Processing & Shipping

Processing Time

  • Upon order confirmation, Ready To Ship orders will be dispatched within 1-3 working days. Custom will be dispatched within 5-7 working days.

  • Kindly understand delays during SALES period and holiday seasons.

Shipping Options

  • Registered Postage

Tracking provided, to letterbox, 2-3 working days

  • Doorstep delivery, 1-2 working days

  • Self Pickup

Location: 670A edgefield plains, punggol

Cancellations, exchanges or refunds

We accept cancellations for orders made within 24 hours of purchase. After 24 hours, all sales are finalized.

Due to the nature of our product and for hygiene purposes, we do not accept exchanges & returns.

If you have submitted order but would like to change mailing details or add items, kindly drop an email to thenailidentity@gmail.com with your order number with your request, and we will assist you shortly.